HOLY HELL.
First of all, I was duped into the stupid .10 cent “sale” for store owners. Supposedly the deal was for July 27th and 28th to allow store subscribers to list auctions with ANY starting price, for only 10 cents per auction.
So I used the “Bulk” feature to send a TON of my items from “fixed price” to “auction.”
eBay FROZE halfway through the process and went no further. I had no option but to refresh the page.
I then go to check my auctions, and I see that it successfully ended all of my Fixed Price listings as it was supposed to, and sent a PORTION of them to online auctions…but there was a problem…THE AUCTIONS WERE ALL SCREWED UP. Some of the titles had been switched, for example, I had listed a vintage hardback book and another item was an autographed football. Now, my description and photos for the BOOK are listed with the title of the AUTOGRAPHED FOOTBALL, and the FOOTBALL description and photos have the title of the BOOK.
WHAT. THE. HELL. This is how it is with ALL of the items I tried to move to auction today.
Sooo… I phone eBay. Hard enough finding a phone number. I’m a powerseller (not to mention, a shareholder), aren’t I supposed to have some kind of easy access? Yeah right. Wait on the phone for awhile, talk to some guy who provides NO HELP. I told him clearly, all you need to do is END the damn auctions I listed today. He says it is impossible for them to do that.
WHAT? Since when is it impossible for eBay to end auctions? They do it EVERY DAY. So this guy was no help at all, in fact he pretty much tells me I can take my stuff to another auction site after I threaten to do so.
Then I have to leave for an appt so I need to get off the phone. I call later when I get home (like 5 minutes ago), and talk to another guy, he puts me on hold several times, I can tell he’s going to be no help, he tells me to use the “Bulk End” item command.
Sure, I try that. What happens then? I get this STUPID message:
Edit Listings: Review Alerts
The editing feature is not available for some of your listings.
These listings cannot be edited, because of following restrictions: This feature cannot be used with this item because it is not a Fixed Price Format item.
eBay, ARE YOU KIDDING ME RIGHT NOW?
So I immediately call eBay back to let them now about not being able to even END my auctions. Like I said, I JUST got off the phone with them minutes ago. This time, THEY ARE CLOSED and have a stupid automated message telling me to call back during office hours.
DURING OFFICE HOURS? WHAT HAPPENED TO THIS 24/7 NONSENSE? (see pic below)
Oh Ok, so maybe I’ll try the CHAT feature.I’m #11 in queue, and estimated wait time is 51 minutes. That’s right, FIFTY ONE MINUTES TO WAIT…and it says I need to be ready to ask my question as soon as an available Live Help Agent comes on.
Damn you, eBay, Damn you. You owe me a refund for the auctions you’ve screwed up, and you owe me compensation for my troubles you have caused. I didn’t want to post this message, I’m a shareholder, but if I’m done typing it before a “Live Help Agent” comes on my chat box, I will be sending this message to Twitter, Facebook, Digg, Posterous, My own personal blogs, and via email to every contact I know.
If ebay is still giving you major headaches like it did me. You should try mainstreetfair.com. I have been using it for a few months now and can say I will never go back to ebay. Not only do I earn money but a portion of the sites revenues go to help school across America.